Back to Home

Request Data Deletion

We respect your right to control your personal data. Here's how you can delete your Track My Health account and all associated data.

Option 1 — Delete from Within the App

If you currently have Track My Health installed, you can delete your entire account and all associated data in just one tap:

Dashboard › Account › Delete Account
  1. Open the Track My Health app and go to your Dashboard (home screen).

  2. Tap on your Profile / Account settings.

  3. Scroll down and tap "Delete Account".

  4. Confirm the deletion. Your account and all data will be permanently removed.

Tip: In-app deletion is the fastest way to remove your data — it's processed immediately and requires no waiting period.

or

Option 2 — Already Uninstalled the App?

If you have already uninstalled Track My Health and wish to delete your account and data, you can submit a deletion request via email.

  1. Send an email from the Google account you used to sign up for Track My Health.

  2. Address the email to appx.softwares@gmail.com.

  3. Use the exact subject line: "TrackMyHealth: Account Deletion Request".

  4. We will verify the sending email address matches your registered account and process the deletion within 30 days.

Important: You must send the request from the same Google email address that was used to create your Track My Health account. Requests from unrecognized email addresses cannot be processed for security purposes.

Click the button below to open your email app with the correct recipient and subject line pre-filled:

Request Data Deletion

What Data Gets Deleted?

When your account is deleted, the following data is permanently removed from our systems:

Account profile & email
App usage analytics & logs
In-app purchase records
Subscription information
About your health data: Track My Health stores all health records, medical documents, and personal health data directly in your personal Google Drive — not on our servers. This data is under your control. After account deletion, you may manage or remove the Track My Health folder from your Google Drive independently.

Frequently Asked Questions

How long does email-based deletion take?

We will verify your identity and process the deletion request within 30 calendar days of receiving the email. You will receive a confirmation email once the process is complete.

Can I recover my data after deletion?

No. Account deletion is permanent and irreversible. Once processed, your data cannot be recovered from our systems. However, health data stored in your Google Drive remains unaffected unless you delete it separately.

What if I used a different email to sign up?

The deletion request must come from the email address associated with your Track My Health account. If you're unsure which email you used, try each Google account you own, or contact us at appx.softwares@gmail.com for assistance.

Will my Google Drive data be deleted?

No. We do not have the ability to delete data from your personal Google Drive. Your health records stored in Google Drive remain under your full control. You can choose to keep or delete that data independently.

⚠ Please note: Deleting your account is permanent. If you wish to use Track My Health again in the future, you will need to create a new account and all previous data will be lost.